San Mateo auto repair

Otto pic

Otto, Customer Service Dept. He thinks your car trouble sounds Ruff.

5

Awesome mechanics! Great customer service!

5

My 2017 Audi A6 had a Check Engine Light (CEL) come up and I brought it to Four Car Garage for a look. After I scheduled an appointment on their website, I received a confirmation email from them right away and a follow-up from Jennifer asking if I would need a loaner. I'm talking a few minutes from me setting up the appointment. She was on the ball! I replied that I would need a loaner and she confirmed right back. When I arrived to drop my car off, I met Albert, who was very nice and accommodating. He took the car and provided me with a loaner vehicle as expected. Not long after I left the vehicle with them, I heard back that I should return to discuss the situation. The code returned seemed to point to an issue that may have been related to a recall for my vehicle. Jennifer had done some research on the recall and printed up some material for me. She advised that I take the vehicle to Audi, since the issue could be corrected by them. Wow. They did not have to do that, and I likely would not have known the difference. This speaks volumes about their integrity, which I value highly. Although work was eventually done by Audi, I cannot say enough how much of an impression both Jennifer and Albert had on me. We have four cars in our family. Without a doubt, if any work will be needed, it will be going to them.

5

Always the best service for my Range Rover as well as previous Rovers and a Jag. The best service ever!

5

Very happy with my recent service and repair.

5

great service

5

Everything about 4 Car is excellent. The customer service and quality of repairs are always top of the line.

5

My Mercedes GLK 350 showed low pressure for the right rear tire. Jennifer found a nail right away, and Four Car patched it from the inside. A couple hours later the tire was as good as new and at a reasonable price. Just the usual great service from a great team!

5

Excellent service

5

As always your service is the best

5

*My 1970 Beetle found a place to receive EXCELLENT care and service... and to my knowledge, there aren't many garages left that can --or will-- work on a classic VW. [The Beetle Clinic (my garage for over 20 years) closed it's doors; John's Mobile Engine Service is extremenly good, too, but may be winding down somewhat... I am not sure.] *I was hearing a couple of 'funny' noises, and The Four Car Garage found that the problem came from an error in brake adjustments, where they were recently replaced by another shop. What is exceptional about this little matter, is that The Four Car Garage contacted that previous shop to discuss it... to find out if I could take advantage of their warranty and have that previous shop fix it for free. I decided "No"... I would prefer to stay put. *I was given a thorough, very detailed, well-organized invoice, which not only described car problems, but also included recommended suggestions for me as I continue driving. *The garage is clean, big (well, it's called "4 Car"!) and neat. However, more important than that is the good people there. Trustworthy. Aces at fixing my car. They present a good, welcoming atmosphere for you. And a first-time customer discount! *I will return for more.

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