San Mateo auto repair

Top Questions to Ask Every Mechanic

We understand that it can be intimidating and stressful at times to visit the auto repair shop. It's a similar feeling you get going to the dentist, but instead, we pick at your car! However, the most important thing to know is that you are in charge of your vehicle at the end of the day. Mechanics like to be asked questions, so you should ask as many questions as you may need to feel comfortable with the services done to your car. Here are some suggestions and top questions on what to ask your technician when you visit any auto shop:

"Are your mechanics licensed?" - It is always a bright idea to ask if the shop's mechanics are licensed or certified. This will give you peace of mind that the staff working on your vehicle are trained and know how to handle your vehicle.

"What is wrong with my vehicle?...Can you give me more details..?" - Don't be afraid to ask in-depth questions about what is actually at fault with your automobile. Asking these questions will give you the chance to understand the repair and do more research if needed. 

"How much will this cost me?" - You should never be scared to ask for an estimate of any work that the shop is suggesting. You, the car owner, reserve the right to deny any service if you feel that it is out of your budget. 

"How long will the repairs take, and do you have a shuttle service/loaner vehicles available?" - If the service you know you need is going to take more than a couple of days, feel free to ask about loaner vehicles. A shuttle service will also be beneficial if you need a ride home or work if your car needs fixing. 


Please do not hold back from asking questions at your next visit to Four Car Garage. At our shop, we take pride in transparency, honesty, and helping our clients understand their vehicle and the work that needs to be done. If you require any automotive services, please don't hesitate to give us a call or stop by our shop today! 

Four Car Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Four Car Garage - San Mateo (650) 342-3844 if you have any issues in accessing any area of our website.